Last Updated: September 4, 2025
At ProCall AI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.
Contact Information: Name, email address, phone number, and mailing address that you provide through forms, calls, or SMS opt-ins.
Business Information: Company name, job title, industry, and other business-related information you provide.
Service Usage Data: Information about how you use our website, applications, and services (such as IP address, browser type, device information, pages visited, and time spent on pages).
Payment Information: Billing details (processed securely through third-party payment processors; we do not store full credit card numbers).
Communications: Records of communications with our team, including emails, support tickets, calls, and SMS conversations.
We use your information to:
Deliver services and fulfill contracts.
Provide customer support and respond to inquiries.
Send appointment confirmations, alerts, and service-related updates.
Send promotional offers, newsletters, and marketing content (only if you have opted in).
Improve our services, website functionality, and customer experience.
Process payments and manage billing.
Comply with legal obligations.
We may share your information in limited ways:
With Service Providers & Subcontractors: To help us deliver services (e.g., SMS platforms, email providers, payment processors, analytics tools, cloud hosting).
For Business Operations: In connection with mergers, acquisitions, or financing transactions, as permitted by law.
For Legal Compliance: When required by law, regulation, or to protect our rights, property, or safety.
Important (SMS Compliance):
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services who help deliver our messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
SMS Opt-Out: Reply STOP to unsubscribe from SMS communications.
SMS Help: Reply HELP for assistance.
Email Opt-Out: Click the "unsubscribe" link at the bottom of any email.
Data Access & Deletion: Contact us at [email protected] to request a copy of or deletion of your personal data.
Cookies: You can adjust cookie preferences in your browser settings.
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
We use reasonable organizational, technical, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
If you access our services from outside the United States, please note that your information may be transferred and processed in the United States, where data protection laws may differ from those in your country.
We may update this Privacy Policy from time to time. Changes will be posted with a revised "Last Updated" date. Significant changes may be communicated by email or service notifications.
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
ProCall AI
1125 Loop Rd, Smithville, TX 78957
[email protected]
(7205196048